Last Updated: [18/06/25]
This Privacy Policy outlines how Nera Digital (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or interact with our website: https://neradigital.co.uk.
We are committed to protecting your privacy and complying with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Nera Digital is a company registered in the United Kingdom. We design, build, and manage websites and digital solutions for businesses across the UK.
If you have any questions about how we handle your data, you can contact us at:
📧 hello@neradigital.co.uk
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Details – such as your name, email address, phone number, and company name (if applicable), when you fill out our contact forms or reach out directly
- Usage Data – including your IP address, browser type, device type, pages visited, and time spent on the site (collected via cookies and analytics tools)
- Technical Data – such as device identifiers and referral sources
We do not collect or process any special category (sensitive) personal data.
3. How We Use Your Information
We use the data we collect to:
- Respond to enquiries and provide services
- Improve the functionality and user experience of our website
- Monitor and analyse site usage to maintain performance and security
- Send occasional updates or marketing communications if you’ve opted in
- Fulfil our legal obligations
We process your data on the basis of legitimate interests, consent, or contractual necessity, depending on the interaction.
4. Cookies
Our website uses cookies to enhance your experience and gather anonymous usage statistics. You can control or disable cookies via your browser settings at any time.
More information can be found in our Cookie Policy (link to be added once available).
5. Sharing Your Data
We do not sell your personal information.
We may share your data with:
- Our service providers (e.g. web hosting, analytics, or CRM systems)
- Legal or regulatory authorities if required by law
All third-party providers we work with are expected to comply with relevant data protection laws and only use your data for agreed purposes.
6. Data Security & Retention
We take appropriate technical and organisational measures to secure your data against loss, misuse, or unauthorised access.
We retain personal data only for as long as necessary for the purposes stated in this policy or as required by law.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain types of processing
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at hello@neradigital.co.uk.
8. External Links
Our website may link to other websites. Please note that we are not responsible for the privacy practices or content of external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. Please check back periodically to stay informed.